Automation

Review Aggregation: One Feed for Every Platform You Need to Monitor

Checking five review platforms manually means some reviews get missed, some get slow responses, and none gives you a complete picture. Deploy this automation and every new review across every platform appears in a single classified feed, ready to action without logging into multiple dashboards.

Businesses using centralised review aggregation respond to 94% of reviews vs. 38% for those managing platforms individually

How it works

  1. 1

    New review lands on any platform you monitor

    Fires the instant a review posts on any connected platform, tagged and filed automatically.

  2. 2

    Classified into a single feed

    Tagged by platform, star rating, and content category the moment it lands.

  3. 3

    SLA tracked across the portfolio

    Response deadlines tracked in one place, not per platform.

    ✓ A review answered within its SLA window logs as on-track.

    → A review approaching its SLA deadline escalates to the team responsible before it's missed.

  4. 4

    Dashboard: everything in one place

    Cross-platform patterns, updated as reviews land.

Without review aggregation, a business with a presence on Google, Yelp, Trustpilot, TripAdvisor, and an industry-specific directory is monitoring five separate inboxes on five different schedules, with no unified view of what customers are saying, no way to compare sentiment across platforms, and no guarantee that a review on a less-visited platform gets seen at all. Deploy FeedbackRobot's review aggregation automation and every platform connects to a single feed. New reviews appear in real time, classified by platform, star rating, and content category. Your team works through the day's reviews from every platform in a single session. Response SLAs are tracked across the entire portfolio rather than per platform. Nothing is missed because someone forgot to check a particular dashboard. The aggregate view also enables pattern analysis that individual platform dashboards cannot provide. When the same complaint appears across Google and Yelp in the same week, the aggregated feed makes that visible immediately. When a product or service generates consistently higher satisfaction on one platform than another, the comparison data tells you something worth investigating. The intelligence is already in your review stream. Aggregation makes it visible without manual effort.

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Frequently asked questions

How is this different from review-monitoring?

Closely related, this one is framed around consolidating the review workflow itself, working through a single feed each day, rather than emphasizing real-time alerting.

Does this include platforms with very low review volume?

Yes, a platform with only occasional reviews still feeds into the same aggregated view, so nothing gets missed just because it's rarely checked.

Can this show if the same complaint is showing up across multiple platforms?

Yes, that's one of its main comparative uses, the same issue appearing on Google and Yelp in the same week becomes visible immediately instead of looking like two unrelated one-off complaints.

Does this replace the need to log into each platform individually?

Yes, that's the core value, your team works from the aggregated feed rather than checking five separate dashboards on five different schedules.

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