Agoda Review Management — Respond to Guest Reviews Automatically

Agoda is one of the largest online travel platforms in Asia-Pacific, with a particularly strong presence across Southeast Asia, South Korea, Japan, and Australia. For hotels and properties targeting Asian travellers — or those in markets where Agoda dominates OTA distribution — your Agoda review score is a primary driver of booking decisions, and your response engagement is a direct ranking signal on the platform.

FeedbackRobot connects to your Agoda account and monitors your property listings automatically. Every new guest review is pulled into your Radar inbox with an AI-drafted response tailored to what the guest actually said. The AI considers the tone of the review, the specific feedback, and your property context — and writes a response that reads as personal, not automated.

For hospitality groups managing multiple Agoda listings, FeedbackRobot consolidates every property into a single review inbox. Your Agoda reviews appear alongside your TripAdvisor, Booking.com, and Google reviews — one dashboard for your entire OTA reputation stack, one team workflow, consistent quality across all platforms.

How it works

1. Connect your Agoda property account in Settings → Skills

2. FeedbackRobot syncs your review history and starts monitoring for new guest reviews

3. New reviews appear in Radar with AI-drafted responses ready to publish

4. Review and publish — or set automated responses for your most common review types

Benefits

• All Agoda reviews in one inbox alongside TripAdvisor, Booking.com, and Google

• AI responses tailored to each guest's specific feedback

• Consistent response rate to support your Agoda listing ranking

• Multi-property support for hotel groups and management companies

• Multi-language response drafts for international guests